CompTIA Cloud Essentials+ (CLO-002)

CompTIA Cloud Essentials+ is for both IT and non-technical professionals who require the essential business acumen needed to make informed cloud service decisions.

Why is Cloud Essentials+ Different?

CompTIA Cloud Essentials+ is the only internationally recognized, vendor-neutral certification utilizing key business principles and fundamental cloud concepts that validate data-driven cloud recommendations. It stands alone in this field by demonstrating that all necessary staff members - not just the IT specialists - understand how to increase efficiency, manage costs, and reduce security risks for organizations whenever tasked with making current cloud technology decisions.

Business analysts and IT pros alike are consistently called upon to assist their organization in determining which cloud service provider(s) to use, what to migrate to the cloud, and when to implement. Collecting and analyzing cloud products and services information is essential when making operational cloud business decisions. The financial and operational impacts covered by Cloud Essentials+ ensure an ability to develop and implement solid cloud strategies. CompTIA Cloud Essentials+ will show that successful candidates:

• Have the knowledge and understanding of the foundational business and technical components included in a cloud assessment
• Understand specific security concerns and measures
• Comprehend new technology concepts, solutions, and benefits to an organization

What Skills Will You Learn?

• Cloud Concepts
  Explain cloud principles, identify cloud networking concepts and storage techniques, and understand cloud design aspects.
• Business Principles of Cloud Environments
  Identify and employ appropriate cloud assessments like feasibility studies, benchmarking, or gap analysis, highlight key business aspects of cloud vendor relation adoption, and comprehend cloud migration approaches.
• Management and Technical Operations
  Explain aspects of operating within the cloud, such as data management or optimization and understand the role of DevOps in cloud environments, like API integration or provisioning.
• Governance, Risk, Compliance and Security for the Cloud
  Understand risk management and response concepts related to cloud services and identify the importance and impacts of compliance in the cloud, such as regulatory concerns or international standards.

Top Cloud Essentials+ Job Roles

• Sales and Marketing Staff in cloud product or service management
• Business Analysts
• Business Process Owners
• Managed Service Provider Personnel
• New Data Center Staff
• Technical Support Staff

Exam: CLO-002

CompTIA Cloud Essentials+ will certify the successful candidate has the knowledge and skills required to make clear and conscious decisions about cloud technologies and their business impact by evaluating business use cases, financial impacts, cloud technologies, and deployment models with knowledge of cloud computing.

Course Content

1.0 Cloud Concepts

Explain cloud principles.

• Service models
• Deployment models
• Characteristics
• Shared responsibility model

Identify cloud networking concepts.

• Connectivity types
• Common access types
• Software-defined networking (SDN)
• Load balancing
• DNS
• Firewall

Identify cloud storage technologies.

• Storage features
• Storage characteristics
• Storage types
• Software-defined storage
• Content delivery network

Summarize important aspects of cloud design.

• Redundancy
• High availability
• Disaster recovery
• Recovery objectives

2.0 Business Principles of Cloud Environments

Given a scenario, use appropriate cloud assessments.

• Current and future requirements
• Baseline
• Feasibility study
• Gap analysis
• Reporting
• Benchmarks
• Documentation and diagrams
• Key stakeholders
• Point of contact

Summarize the financial aspects of engaging a cloud provider.

• Capital expenditures
• Operating expenditures
• Variable vs. fixed cost
• Licensing models
• Contracts
• Billing
• Request for information
• Human capital

Identify the important business aspects of vendor relations in cloud adoptions.

• Professional services
• Statement of work (SOW)
• Service level agreement (SLA)
• Training
• Evaluations
• Open-source vs. proprietary

Identify the benefits or solutions of utilizing cloud services.

• Identity access management
• Cloud-native applications
• Data analytics
• Digital marketing
• Autonomous environments
• IoT
• Blockchain
• Subscription services
• Collaboration
• VDI
• Self-service

Compare and contrast cloud migration approaches.

• Rip and replace
• Lift and shift
• Hybrid
• Phased

3.0 Management and Technical Operations

Explain aspects of operating within the cloud.

• Data management
• Availability
• Disposable resources
• Monitoring and visibility
• Optimization

Explain DevOps in cloud environments.

• Provisioning
• Continuous integration/continuous delivery
• Testing in QA environments
• Configuration management
• API integration

Given a scenario, review and report on the financial expenditures related to cloud resources.

• Storage
• Network
• Compute
• Chargebacks
• Maintenance
• Instances
• Licensing type
• Licensing quantity

4.0 Governance, Risk, Compliance, and Security for the Cloud

Recognize risk management concepts related to cloud services.

• Risk assessment
• Risk response
• Documentation
• Vendor lock-in
• Data portability

Explain policies or procedures.

• Standard operating procedures
• Change management
• Resource management
• Security policies
• Access and control policies
• Department specific policies
• Communication policies

Identify the importance and impacts of compliance in the cloud.

• Data sovereignty
• Regulatory concerns
• Industry-based requirements
• International standards
• Certifications

Explain security concerns, measures, or concepts of cloud operations.

• Threat
• Vulnerability
• Security assessments
• Data security
• Application and Infrastructure security

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