CompTIA IT Fundamentals (ITF+)

CompTIA IT Fundamentals (ITF+) is an introduction to basic IT knowledge and skills.

Exam: FCO-U61

CompTIA ITF+ helps professionals to decide if a career in IT is right for them or to develop a broader understanding of IT.

• ITF+ is the only pre-career certification that helps students or career changers determine if they have a competency for information technology and if it is the right career path for them.
• ITF+ is the only single certification that covers all areas of IT foundations, creating a broader understanding of IT making it ideal for non-technical professionals.
• ITF+ establishes an IT education framework for students in secondary and post-secondary settings.

What Skills Will You Learn?

IT CONCEPTS & TERMINOLOGY

Comprehend notational systems, illustrate the basics of computing and explain the value of data and troubleshooting

INFRASTRUCTURE

Know how to set up and install common peripheral devices to a laptop/PC or secure a basic wireless network

APPLICATIONS & SOFTWARE

Manage applications software, understand the various components of an operating system and explain the purpose of methods of application architecture

SOFTWARE DEVELOPMENT

Comprehend programming language categories, interpret logic, and understand the purpose of programming concepts

DATABASE FUNDAMENTALS

Able to explain database concepts, structures, and purpose, as well as understands methods used to interface

SECURITY

Understand confidentiality, integrity, and availability concerns of secure devices and best practice methods

Who would benefit from ITF+?

• Students considering a career in IT.
• Professionals working in fields that require a broad understanding of IT.
• Marketing, sales and operations staff in IT-based organizations.

Course Outline

1.0 IT Concepts and Terminology

Compare and contrast notational systems.

• Binary
• Hexadecimal
• Decimal
• Data representation

Compare and contrast fundamental data types and their characteristics.

• Char
• Strings
• Numbers
• Boolean

Illustrate the basics of computing and processing.

• Input
• Processing
• Output
• Storage

Explain the value of data and information.

• Data and information as assets
• Importance of investing in security
• Relationship of data to creating information
• Intellectual property
• Digital products
• Data-driven business decisions

Compare and contrast common units of measure.

• Storage unit
• Throughput unit
• Processing speed

Explain the troubleshooting methodology.

• Identify the problem
• Research knowledge base/ Internet, if applicable
• Establish a theory of probable cause
• Test the theory to determine the cause
• Establish a plan of action to resolve the problem and identify potential effects
• Implement the solution or escalate as necessary
• Verify full system functionality and, if applicable, implement preventive measures
• Document findings/lessons learned, actions, and outcomes

2.0 Infrastructure

Classify common types of input/output device interfaces.

• Networking
• Peripheral device
• Graphic device

Given a scenario, set up and install common peripheral devices to a laptop/PC.

• o Devices
• Installation types

Explain the purpose of common internal computing components.

• Motherboard/system board
• Firmware/BIOS
• RAM
• CPU
• Storage
• GPU
• Cooling
• NIC

Compare and contrast common Internet service types.

• Fiber optic
• Cable
• DSL
• Wireless

Compare and contrast storage types.

• Volatile vs. non-volatile
• Local storage types
• Local network storage types
• Cloud storage service

Compare and contrast common computing devices and their purposes.

• Mobile phones
• Tablets
• Laptops
• Workstations
• Servers
• Gaming consoles
• IoT

Explain basic networking concepts.

• Basics of network communication
• Device addresses
• Basic protocols
• Devices

Given a scenario, install, configure and secure a basic wireless network.

• 802.11a/b/g/n/ac
• Best practices

3.0 Applications and Software

Explain the purpose of operating systems.

• Interface between applications and hardware
• Disk management
• Process management/scheduling
• Application management
• Memory management
• Device management
• Access control/protection
• Types of OS

Compare and contrast components of an operating system.

• File systems and features
• Features
• File management
• Services
• Processes
• Drivers
• Utilities
• Interfaces

Explain the purpose and proper use of software.

• Productivity software
• Collaboration software
• Business software

Explain methods of application architecture and delivery models.

• Application delivery methods
• Application architecture models

Given a scenario, configure and use web browsers.

• Caching/clearing cache
• Deactivate client-side scripting
• Browser add-ons/extensions
• Private browsing
• Proxy settings
• Certificates
• Popup blockers
• Script blockers
• Compatible browser for application(s)

Compare and contrast general application concepts and uses.

• Single-platform software
• Cross-platform software
• Licensing
• Software installation best practices

4.0 Software Development Concepts

Compare and contrast programming language categories.

• Interpreted
• Compiled programming languages
• Query languages
• Assembly language

Given a scenario, use programming organizational techniques and interpret logic.

• Organizational techniques
• Logic components

Explain the purpose and use of programming concepts.

• Identifiers
• Containers
• Functions
• Objects

5.0 Database Fundamentals

Explain database concepts and the purpose of a database.

• Usage of database
• Flat file vs. database
• Records
• Storage

Compare and contrast various database structures.

• Structured vs. semi-structured vs. non-structured
• Relational databases
• Non-relational databases

Summarize methods used to interface with databases.

• Relational methods
• Database access methods
• Export/import

6.0 Security

Summarize confidentiality, integrity and availability concerns.

• Confidentiality concerns
• Integrity concerns
• Availability concerns

Explain methods to secure devices and best practices.

• Securing devices (mobile/workstation)
• Device use best practices

Summarize behavioral security concepts.

• Expectations of privacy
• Written policies and procedures
• Handling of confidential information

Compare and contrast authentication, authorization, accounting and non-repudiation concepts.

• Authentication
• Authorization
• Accounting
• Non-repudiation

Explain password best practices.

• Password length
• Password complexity
• Password history
• Password expiration
• Password reuse across sites
• Password managers
• Password reset process

Explain common uses of encryption.

• Plain text vs. cipher text
• Data at rest
• Data in transit

Explain business continuity concepts.

• Fault tolerance
• Disaster recovery

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