CompTIA Network+ / Cisco CCNA (200-301)
|Number of Exams:
The CompTIA Network+ (Exam N10-007) certification ensures that the successful candidate has the important knowledge and skills necessary to manage, maintain, troubleshoot, install, operate and configure basic network infrastructure, describe networking technologies, basic design principles, and adhere to wiring standards and use testing tools.
The new Cisco CCNA® (200-301) program has been designed to prepare you for today's associate-level job roles in IT technologies. CCNA now includes security and automation and programmability. The program has one certification that covers a broad range of fundamentals for IT careers, with one exam and one training course to help you prepare.
Newly retooled for the latest technologies and job roles, the CCNA training course and exam give you the foundation you need to take your career in any direction. CCNA certification covers a breadth of topics, including:
The CompTIA Network+ certification (Exam N10-007) is an internationally recognized validation of the technical knowledge required of foundation-level IT network practitioners.
This exam will certify the successful candidate has the knowledge and skills required
to troubleshoot, configure, and manage common network devices; establish basic network
connectivity; understand and maintain network documentation; identify network limitations and
weaknesses; and implement network security, standards, and protocols. The candidate will have a
basic understanding of enterprise technologies, including cloud and virtualization technologies.
CompTIA Network+ is accredited by ANSI to show compliance with the ISO 17024 Standard and, as such, undergoes regular reviews and updates to the exam objectives.
It is recommended for CompTIA Network+ candidates to have the following:
- CompTIA A+ certification or equivalent knowledge, though CompTIA A+ certification is not required.
- Have at least 9 to 12 months of work experience in IT networking.
1.0 Networking Concepts
Explain the purposes and uses of ports and protocols.
- Protocols and ports
- Protocol types
- Connection-oriented vs. connectionless
Explain devices, applications, protocols and services at their appropriate OSI layers.
- Layer 1 - Physical
- Layer 2 - Data link
- Layer 3 - Network
- Layer 4 - Transport
- Layer 5 - Session
- Layer 6 - Presentation
- Layer 7 - Application
Explain the concepts and characteristics of routing and switching.
- Properties of network traffic
- Segmentation and interface properties
- IPv6 concepts
- Performance concepts
- Port forwarding
- Access control list
- Distributed switching
- Packet-switched vs. circuit-switched network
- Software-defined networking
Given a scenario, configure the appropriate IP addressing components.
- Private vs. public
- Loopback and reserved
- Default gateway
- Virtual IP
- Subnet mask
- Address assignments
Compare and contrast the characteristics of network topologies, types and technologies.
- Wired topologies
- Wireless topologies
- Technologies that facilitate the Internet of Things (IoT)
Given a scenario, implement the appropriate wireless technologies and configurations.
- 802.11 standards
- Speed and distance requirements
- Channel bandwidth
- Channel bonding
- Site surveys
Summarize cloud concepts and their purposes.
- Types of services
- Cloud delivery models
- Connectivity methods
- Security implications/considerations
- Relationship between local and cloud resources
Explain the functions of network services.
- DNS service
- DHCP service
Given a scenario, deploy the appropriate cabling solution.
- Media types
- Plenum vs. PVC
- Connector types
- Termination points
- Copper cable standards
- Copper termination standards
- Ethernet deployment standards
Given a scenario, determine the appropriate placement of networking devices on a network and install/configure them.
- Wireless access point
- Media converter
- Wireless range extender
- VoIP endpoint
Explain the purposes and use cases for advanced networking devices.
- Multilayer switch
- Wireless controller
- Load balancer
- Proxy server
- VPN concentrator
- AAA/RADIUS server
- UTM appliance
- NGFW/Layer 7 firewall
- VoIP PBX
- VoIP gateway
- Content filter
Explain the purposes of virtualization and network storage technologies.
- Virtual networking components
- Network storage types
- Connection type
- Jumbo frame
Compare and contrast WAN technologies.
- Service type
- Transmission mediums
- Characteristics of service
3.0 Network Operations
Given a scenario, use appropriate documentation and diagrams to manage the network.
- Diagram symbols
- Standard operating procedures / work instructions
- Logical vs. physical diagrams
- Rack diagrams
- Change management documentation
- Wiring and port locations
- IDF/MDF documentation
- Network configuration and performance baselines
- Inventory management
Compare and contrast business continuity and disaster recovery concepts.
- Availability concepts
- SLA requirements
Explain common scanning, monitoring and patching processes and summarize their expected outputs.
- Event management
- SNMP monitors
Given a scenario, use remote access methods.
- HTTPS/management URL
- Remote file access
- Out-of-band management
Identify policies and best practices.
- Privileged user agreement
- Password policy
- On-boarding/off-boarding procedures
- Licensing restrictions
- International export controls
- Data loss prevention
- Remote access policies
- Incident response policies
- System life cycle
- Safety procedures and policies
4.0 Network Security
Summarize the purposes of physical security devices.
Explain authentication and access controls.
- Authorization, authentication and accounting
- Multifactor authentication
- Access control
Given a scenario, secure a basic wireless network.
- Authentication and authorization
Summarize common networking attacks.
- Social engineering
- Insider threat
- Logic bomb
- Rogue access point
- Evil twin
- DNS poisoning
- ARP poisoning
- Brute force
- VLAN hopping
- Exploits vs. vulnerabilities
Given a scenario, implement network device hardening.
- Changing default credentials
- Avoiding common passwords
- Upgrading firmware
- Patching and updates
- File hashing
- Disabling unnecessary services
- Using secure protocols
- Generating new keys
- Disabling unused ports
Explain common mitigation techniques and their purposes.
- Signature management
- Device hardening
- Change native VLAN
- Switch port protection
- Network segmentation
- Privileged user account
- File integrity monitoring
- Role separation
- Restricting access via ACLs
- Penetration testing
5.0 Network Troubleshooting and Tools
Explain the network troubleshooting methodology.
- Identify the problem
- Establish a theory of probable cause
- Test the theory to determine the cause
- Establish a plan of action to resolve the problem and identify potential effects
- Implement the solution or escalate as necessary
- Verify full system functionality and, if applicable, implement preventive measures
- Document findings, actions, and outcomes
Given a scenario, use the appropriate tool.
- Hardware tools
- Software tools
Given a scenario, troubleshoot common wired connectivity and performance issues.
- Incorrect pin-out
- Incorrect cable type
- Bad port
- Transceiver mismatch
- TX/RX reverse
- Duplex/speed mismatch
- Damaged cables
- Bent pins
- VLAN mismatch
- Network connection LED status indicators
Given a scenario, troubleshoot common wireless connectivity and performance issues.
- Incorrect antenna type
- Incorrect antenna placement
- Channel overlap
- Distance limitations
- Frequency mismatch
- Wrong SSID
- Wrong passphrase
- Security type mismatch
- Power levels
- Signal-to-noise ratio
Given a scenario, troubleshoot common network service issues.
- Names not resolving
- Incorrect gateway
- Incorrect netmask
- Duplicate IP addresses
- Duplicate MAC addresses
- Expired IP address
- Rogue DHCP server
- Untrusted SSL certificate
- Incorrect time
- Exhausted DHCP scope
- Blocked TCP/UDP ports
- Incorrect host-based firewall settings
- Incorrect ACL settings
- Unresponsive service
- Hardware failure
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Cisco CCNA® (200-301)
Cisco Certified Network Associate (200-301)
Cisco Certified Network Associate v2.0 (CCNA 200-301) tests a candidate's knowledge and skills related to network fundamentals, network access, IP connectivity, IP services, security fundamentals, and automation and programmability.
- Explain the role and function of network components
- Describe characteristics of network topology architectures
- Compare physical interface and cabling types
- Identify interface and cable issues (collisions, errors, mismatch duplex, and/or speed)
- Compare TCP to UDP
- Configure and verify IPv4 addressing and subnetting
- Describe the need for private IPv4 addressing
- Configure and verify IPv6 addressing and prefix
- Compare IPv6 address types
- Verify IP parameters for Client OS (Windows, Mac OS, Linux)
- Describe wireless principles
- Explain virtualization fundamentals (virtual machines)
- Describe switching concepts
- Configure and verify VLANs (normal range) spanning multiple switches
- Configure and verify interswitch connectivity
- Configure and verify Layer 2 discovery protocols (Cisco Discovery Protocol and LLDP)
- Configure and verify (Layer 2/Layer 3) EtherChannel (LACP)
- Describe the need for and basic operations of Rapid PVST+ Spanning Tree Protocol and identify basic operations
- Compare Cisco Wireless Architectures and AP modes
- Describe physical infrastructure connections of WLAN components (AP,WLC, access/trunk ports, and LAG)
- Describe AP and WLC management access connections (Telnet, SSH, HTTP,HTTPS, console, and TACACS+/RADIUS)
- Configure the components of a wireless LAN access for client connectivity using GUI only such as WLAN creation, security settings, QoS profiles, and advanced WLAN settings
- Interpret the components of routing table
- Determine how a router makes a forwarding decision by default
- Configure and verify IPv4 and IPv6 static routing
- Configure and verify single area OSPFv2
- Describe the purpose of first hop redundancy protocol
- Configure and verify inside source NAT using static and pools
- Configure and verify NTP operating in a client and server mode
- Explain the role of DHCP and DNS within the network
- Explain the function of SNMP in network operations
- Describe the use of syslog features including facilities and levels
- Configure and verify DHCP client and relay
- Explain the forwarding per-hop behavior (PHB) for QoS such as classification, marking, queuing, congestion, policing, shaping
- Configure network devices for remote access using SSH
- Describe the capabilities and function of TFTP/FTP in the network
- Define key security concepts (threats, vulnerabilities, exploits, and mitigation techniques)
- Describe security program elements (user awareness, training, and physical access control)
- Configure device access control using local passwords
- Describe security password policies elements, such as management, complexity, and password alternatives (multifactor authentication, certificates, and biometrics)
- Describe remote access and site-to-site VPNs
- Configure and verify access control lists
- Configure Layer 2 security features (DHCP snooping, dynamic ARP inspection, and port security)
- Differentiate authentication, authorization, and accounting concepts
- Describe wireless security protocols (WPA, WPA2, and WPA3)
- Configure WLAN using WPA2 PSK using the GUI
Automation and Programmability
- Explain how automation impacts network management
- Compare traditional networks with controller-based networking
- Describe controller-based and software defined architectures (overlay, underlay, and fabric)
- Compare traditional campus device management with Cisco DNA Center enabled device management
- Describe characteristics of REST-based APIs (CRUD, HTTP verbs, and data encoding)
- Recognize the capabilities of configuration management mechanisms Puppet, Chef, and Ansible
- Interpret JSON encoded data
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